Can NPS and IBB Deliver a Higher Customer KPI?

Can NPS and IBB Deliver Higher Customer KPI? [vc_empty_space] Want to become brand of choice? Who doesn’t? It’s not easy, but developing a strategy doesn’t have to be complicated. Making concepts like becoming brand of choice simpler and more pragmatic empowers more people to use them to their benefit. Robust, fact-based discussions using simple well-understood

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